AquaWin Responsible Gambling: Limits, Time-Outs and Self-Exclusion
AquaWin is for players aged 18 and over. Its responsible-gambling controls include deposit limits, loss limits, session reminders, time-outs and self-exclusion.
A deposit limit can cap how much is deposited per day, week or month. A loss limit works differently: it can stop play when net losses reach the amount you have set. Session reminders provide information about time played and the amount staked.
For a break from play, a time-out temporarily locks the account for a cooling-off period. Self-exclusion is a longer restriction that lasts six months or more and cannot be reversed early. When changing a limit, stricter settings take effect immediately, while looser limits are subject to a waiting period.
Deposit and Loss Limits
Deposit limits and loss limits control different parts of play. A deposit limit focuses on how much can be added to the account during a selected period, while a loss limit uses the net-loss amount you set.
| Control | What It Tracks | Effect |
|---|---|---|
| Deposit limit | Amount deposited per day, week or month | Caps deposits within the selected period |
| Loss limit | Net losses | Can stop play when net losses reach the amount set |
The two controls should not be treated as interchangeable. A deposit limit restricts incoming deposits, whereas a loss limit responds to the net-loss threshold you choose.
Session Reminders and Play Awareness
A session reminder is an awareness tool rather than a hard stop. It can show how long you have been playing and the amount staked during the session.
The session reminder provides information about time played and amount staked. It does not replace a deposit limit, loss limit, time-out or self-exclusion.
This makes it different from controls that actively restrict deposits, stop play at a loss threshold or temporarily lock access to the account.
Time-Out and Self-Exclusion
Time-out and self-exclusion both restrict access, but they are designed for different lengths of break.
| Control | Account Effect | Duration Rule |
|---|---|---|
| Time-out | Temporarily locks the account | Cooling-off period |
| Self-exclusion | Excludes access under the self-exclusion control | Six months or longer; cannot be reversed early |
A time-out is intended as a temporary cooling-off period. Self-exclusion is the longer restriction: it lasts at least six months and cannot be ended early once applied.
When Limit Changes Take Effect
The timing of a limit change depends on whether the restriction is becoming stricter or looser.
- A stricter limit takes effect immediately.
- A looser limit is delayed by a waiting period.
- The available information does not state a specific duration for that waiting period.
- The rule applies to changes in limits rather than every responsible-gambling control.
This means reducing a limit can apply straight away, while relaxing an existing restriction does not take effect immediately.
FAQ – AquaWin Responsible Gambling Questions
What Is the Minimum Age for AquaWin?
AquaWin is for players aged 18 and over.
How Do AquaWin Deposit Limits Work?
A deposit limit can cap how much is deposited per day, week or month. Stricter limits take effect immediately, while looser limits are subject to a waiting period.
What Does a Loss Limit Do?
A loss limit can stop play when net losses reach the amount you have set.
What Is an AquaWin Time-Out?
A time-out temporarily locks the account for a cooling-off period.
How Long Does AquaWin Self-Exclusion Last?
Self-exclusion lasts six months or longer.
Can a Self-Exclusion Be Ended Early?
No. Self-exclusion cannot be reversed early.