AquaWin Verification: KYC Documents and Account Checks
AquaWin verification can require identity and address documents before the first withdrawal is released. A passport or ID card can be used to prove identity and age.
For proof of address, use a utility bill or bank statement issued within the last three months. When uploading an identity-document image, make sure all four corners are visible.
Additional checks can apply in some cases. A card photo or e-wallet screenshot may be requested to prove payment-method ownership, while source-of-funds evidence may be requested for high-value withdrawals. Keeping profile details consistent with your documents can also help avoid payout delays.
Identity and Address Documents for Verification
The documents used for KYC depend on what needs to be verified. Identity and age are checked separately from the address information linked to the account.
| Verification Check | Listed Document | Key Condition |
|---|---|---|
| Identity and age | Passport or ID card | Used to prove identity and age |
| Address | Utility bill or bank statement | Issued within the last three months |
Identity and address verification is required before the first withdrawal is released, so checking the document type and issue date before submission can prevent avoidable mismatches.
Document Quality and Profile Detail Checks
Document quality matters, but the confirmed image requirement is straightforward: identity-document images should show all four corners. Profile information should also remain consistent with the documents used for verification.
- Use a listed document type for the relevant verification check.
- Make sure all four corners of an identity-document image are visible.
- Check that profile details match the submitted documents.
- Confirm that proof-of-address documents were issued within the last three months.
- Correct mismatched details before expecting the verification process to complete cleanly.
Mismatched profile details can delay a payout, so names, address information and other account details should be checked against the documents before they are submitted.
Payment Ownership and Source-of-Funds Checks
Some verification checks only apply when extra evidence is needed. They should not be treated as requirements for every account or every withdrawal.
| Check | Possible Evidence | When It Can Apply |
|---|---|---|
| Payment ownership | Card photo | May be requested to prove ownership of the payment method |
| Payment ownership | E-wallet screenshot | May be requested to prove ownership of the payment method |
| Source of funds | Source-of-funds evidence | May be requested for high-value withdrawals |
A card photo or e-wallet screenshot is therefore conditional rather than automatically required. The same applies to source-of-funds evidence, which may be requested for high-value withdrawals.
If Verification Is Delaying Account Review
If verification is not progressing as expected, check the submitted material before assuming there is a broader account problem.
First confirm that the document type matches the verification check. For proof of address, check that the utility bill or bank statement was issued within the last three months. For an identity document, make sure all four corners are visible, then compare the submitted details with the information held on the account.
If payment ownership evidence has specifically been requested, provide the requested card photo or e-wallet screenshot. If source-of-funds evidence has been requested for a high-value withdrawal, treat that as a separate verification requirement rather than a standard document check.
If the documents and account details match the stated requirements but the issue remains, use the document or account-review help route.
FAQ – AquaWin Verification Questions
When Does AquaWin Ask for Identity Verification?
Identity and address verification is required before the first withdrawal is released. A passport or ID card can be used to prove identity and age.
Which Identity Documents Can I Upload?
A passport or ID card is listed for identity and age verification. Identity-document images should show all four corners.
What Can I Use as Proof of Address?
A utility bill or bank statement issued within the last three months can be used as proof of address.
Why Might AquaWin Ask for Proof of Payment Ownership?
A card photo or e-wallet screenshot may be requested to prove that you own the payment method linked to the account.
When Can Source-of-Funds Evidence Be Requested?
Source-of-funds evidence may be requested for high-value withdrawals.